Cookie and Tracking Policy
Information on the use of cookies on our websites and apps.
When you visit our digital offerings, the details of your visit (e.g. your IP address, the website from which you visit us or the Swisscanto website you are currently visiting, including the date and duration of your visit, hereinafter referred to as «tracking data») are automatically registered. Tracking data is used to optimise the content offered on our communication channels, in particular our websites, and to provide information on how you can find out about our products and services and use them.
This Cookie and Tracking Policy describes how such tracking data is collected and handled. This Policy may be updated at any time. Please check this page regularly for the latest version.
Scope of the Cookie and Tracking Policy
This Cookie and Tracking Policy applies to Swisscanto's digital offerings, which refer to it. In particular, it applies to Swisscanto's main website swisscanto.com and subpages (hereinafter collectively referred to as the «Swisscanto website»).
For certain digital offerings, e.g. social media channels, separate applications or websites, there may be additional or different provisions for the use of tracking data. These are available on the corresponding digital offerings and take precedence in these cases.
Swisscanto has no influence over digital sites that comment on or about Swisscanto, but are not operated by Swisscanto or on its behalf. This Cookie and Tracking Policy does not apply in this case.
Which tracking technology do we use?
We use cookies in the browser and, if necessary, other types of tracking technology (hereinafter referred to as «cookies»).
Some of our cookies are technically necessary for the proper functioning of our digital offerings. It is necessary to use them for technical reasons. The other cookies are used to improve your user experience (e.g. through personalised content). You may adjust your cookie settings at any time to suit your preferences.
What do we mean by cookies and tracking SDKs and how do they work?
Cookies are small text files which are stored in your browser. This allows the digital offering (e.g. the Swisscanto website) to remember certain inputs and settings (e.g. login, language, usage, preferences and statistics) over a certain period of time.
Cookies can be set as first-party cookies by saving them on the domain of the respective website (e.g. Swisscanto website). These first-party cookies can only be read by the operators of the respective website (in this case Swisscanto). These first-party cookies are set by means of the operator's technical integrations (i.e. by Swisscanto itself) or by the integration of third-party products (e.g. Adobe Analytics).
Cookies can also be set as third-party cookies. This happens when the cookies can also be read directly by other websites and website operators. Swisscanto uses third-party cookies very sparingly and only in publicly accessible areas.
A list of cookies used through the integration of third-party products can be found in the «Which third-party cookies and tracking SDKs do we use?» section.
What data is stored and processed?
The cookies stored on the Swisscanto website with your consent read tracking data (e.g. the Swisscanto website or URL you are currently visiting, including the date and duration of your visit as well as technical data on your device such as browser, operating system and IP address). This tracking data is required for statistical purposes for the optimisation and further development of the Swisscanto website and for the display of offers and content tailored to your interests.
If you decline the use of cookies, we will only use necessary cookies on the Swisscanto website to enable the proper functioning of our digital offerings.
Tracking data does not establish links to personal identities. However, Swisscanto may merge tracking data with other data already held internally and thus possibly establish links to personal identities. If a link to a personal identity is established, Swisscanto may process this personal data in accordance with the privacy policy and, in particular, use it for the purposes described therein.
- Privacy Policy for users in Switzerland
- Privacy Policy for users abroad
If third-party products are used for tracking on the Swisscanto website, Swisscanto will only forward pseudonymised data to these third-party providers. This data in itself does not allow the third-party providers to identify a specific person.
How long are cookies stored in your browser?
Some cookies are automatically deleted as soon as the browser session has ended or after a specified period of time. Certain cookies are permanently stored in the browser for technical reasons, unless they are deleted by users or replaced by revisiting the digital offerings.
Necessary cookies
These cookies are technically necessary for the functioning of the Swisscanto website and for the provision of the content (e.g. storage of your cookie settings or continued surfing on sub-pages). Necessary cookies cannot therefore be declined.
| Third-party provider and product | Description | Domain and name |
Duration |
| Google (Maps) | Google sets these cookies in order to store the Maps user settings and other information. This includes the preferred language, for example. | .google.com NID |
6 months |
|---|---|---|---|
| OneTrust Cookie-Compliance | The cookies save the cookie settings made in the browser and log the handling of the cookie banner. | .swisscanto.com OptanonConsent OptanonAlertBoxClosed |
6 months |
Statistical and personalisation cookies
The statistical cookies stored with your consent read usage data. This data can be used in aggregated form for analytical purposes and to optimise and further develop the content (e.g. to measure the number of page views or length of stay) and can be combined with data already held by Swisscanto. This also applies to personalisation cookies, which are used to show you content tailored to your interests at selected points in the digital offerings and to provide you with content on other channels (such as email, text messages and mobile push notifications).
| Third-party provider and product | Description |
Domain and name | Duration |
|---|---|---|---|
| Adobe Systems Inc. - Adobe Analytics | These cookies set time/date stamps and IDs which help to ensure persistent tracking within the session or across the board in the same browser. | www.swisscanto.com s_cc s_fid s_vi At_check AMCV, AMCVS |
Session or |
| Adobe Systems Inc – Adobe Experience Cloud | The cookies contain a unique user ID (UUID), a visitor ID which is used across all Experience Cloud programs (Adobe Analytics, Adobe Target, Adobe SDK and Adobe Experience Cloud). |
dpm.demdex.net dpm demdex |
24 months |
| Google Inc. – Google Analytics | This sets anonymous IDs for the persistent tracking of user actions on the websites products.swisscanto.com and pensionstudy.swisscanto.com within the session or across sessions. | .google.com |
6 months |
Marketing on external websites
Marketing or advertising cookies are used to display advertisements relevant to the user on third-party sites. For this purpose, pseudonymised data may be transmitted to online advertisers. The advertisements may contain products and services from Group companies of Zürcher Kantonalbank or from related institutions (e.g. the Sparen 3 pension foundation of Zürcher Kantonalbank).
| Third-party provider and product | Description | Domain and cookie | Duration |
| Google Marketing Platform | The cookies set various IDs (session, browser and user IDs) of Google to combine ad tracking (displays and interactions) with usage data and to measure conversion metrics in order to optimise advertisements and displays. |
doubleclick.net, google.com DSID test_cookie id IDE RUL PAIDCONTENT CONSENT gtag_session_id |
Session up to 24 months |
|---|
Mechanisms for controlling the use of cookies and tracking technologies on the Swisscanto website
When you first visit our website www.swisscanto.com, you can consent to the use of cookies in the cookie banner or change your personal settings via the preference centre (accessible via the cookie banner or the «Cookie settings» link in the footer of www.swisscanto.com). This applies to all cookie categories apart from the necessary cookies that are needed for the proper functioning of the digital offerings. You can change your settings for www.swisscanto.com at any time via the link in the footer. We store your cookie settings in a cookie via the third-party provider OneTrust. This data is stored anonymously with the third-party provider and prevents you from having to re-enter your settings every time you visit.
You can delete cookies that have already been set as follows:
The «Security in digital banking» webpage on swisscanto.com («Clear cache» section) contains information on how you can delete cookies and stored data in your browser. Alternatively, you can use the Ctrl+Shift+Delete keyboard shortcut to open the relevant settings window in most browsers.
Privacy policy of third-party products
Terms of use and privacy policy of the third-party products used:
- Google: How we use data from websites or apps that use our services – Privacy policy and terms of use – Google
- Google Marketing Platform: How we use data from websites or apps where our services are used – Privacy policy and terms of use – Google
- Adobe: Adobe Privacy Centre
- OneTrust: OneTrust privacy policy | Learn more about our policies
Last updated: March 2024